Swift Battery Frequently Asked Questions

Yes, we operate 24hrs for 365 days even on public holiday.

Unfortunately not, we only provide service for cars.

Our aim is to arrival your location within 30 minutes time provided there is no abnormal road condition and we strive to aim complete servicing within 10 minutes.

All cars and vans, even super cars and super luxury cars except for heavy vehicle like, cement truck and etc.

We accept only Cash and NETS. Our Credit card payment mode is under maintenance, once it is ready we will update on our website and all platform.

All of our platforms are 24hrs taken care of. You may call, sms, email, whatsapp, facebook messenger or carousell message us. Refer contact us page for more information.

Yes, you may email us, call us or use any contact point to book an appointment. Just speak to our mechanics your available time!

Sometimes due to high demand of people requesting our service, some calls might be missed. You may try calling again or our mechanics will call you back within minutes. We Sincerely apologize for inconvenience.

If soft cranking sound, very likely your car battery is faulty and you might want to consider changing it. If loud cranking sound, your fuel pump is faulty therefore, you will need to tow to a car workshop for servicing.

Your car starter might be faulty. You will need to replace car starter and diagnose further by going to a car workshop.

We carry brands like Exide, Mutlu, Deta and Globatt. Check out more at our Products and Info page.

Yes, we are able to go down to your location for checks. After our advice, you can consider service it. However, if you do not want to service and the other equipment is faulty, there will be a $30SGD charges. If towing service is required, we will activate our exclusive towing partner but charges are separately charge.

It might be you didn’t off car equipment, wear and tear or battery is defect.

Yes. Our battery provide 1 year for petrol car and 6 months for diesel car. See more at our product and info page for T&C.

Yes, we sell batteries separately if you want to do it yourself and there will be no onsite charges however, batteries purchases are only for self-collection only.

Checks and assessment will be done but, if jump start could not be done or there is risk doing so, Car Battery Replacement will require. Our mechanics will advice more if issue is due to other parts or equipment.

We will honor your decision however, there will be a $50SGD fee for servicing and transportation charges.

It depends. Our mechanics will check on the possibility but if the battery is too old to do so, it is recommended to change else, problem will persist after a short while.

Might be you didn’t drive the car for too long causing auto discharge or battery might be faulty due to manufacturing defects. If battery is bought from us it comes with 1 year warranty for petrol car and 6 months for diesel car. See our products and info page for T&C.

Yes, we have experience in repairing super cars like Lamborghini, Maserati and etc or even super luxury car like Rolls-Royce.

You will be to replace it with your spare tyre or you may rent a loaner unit from us.

Yes, we will assist to repair your car tyre by patching it and you can use it till the tyre end of life.

No, it is not recommended. If got hit by small nail, you will be still able to drive but try to engage us as soon as possible to patch it could damage the rim if the air has ran out and you continue to drive.

Yes, no matter how big is the nail we can still repair it however, if your tyre got hit by a bigger object like metal plate causing the hole to be too big you will need to replace using a spare tyre.

Yes, we provide the service and if you do not have any spare tyre, we will be able to loan u you our loaner unit.

As soon as your car tyre have been repaired. Please discuss further with our mechanics.

We try our best to assist you and might even go extra mile to help you get your tyre repaired at our exclusive partner tyre. Charges are charge separately for repairing tyre. Ask our mechanics for more information.

Only deposit of $50-$80SGD depending on your car requirement. Deposit will be return to you once we have gotten back our loaner unit. Service charges are charge separately.

Swift Battery Specialist establish at early 2016. Our mechanics are trained by professionals in automobile industry.

Yes, we have opened our brand new workshop name “Swift Tyre Specialist” on Year 2019. For any car related repairs and servicing, you may find us at 8 Kaki Bukit Avenue 4, Premier@ kaki bukit, #05-35, Singapore 415875 (Gate 2)

We try our best to assist you and might even go extra mile to help you get your tyre repaired at our exclusive partner tyre. Charges are charge separately for repairing tyre. Ask our mechanics for more information.

No, but we can advice and recommend the items you wish to purchase at other store.

We will bear the repair cost if that happens. However, do rest assure as our mechanics are professional therefore, this case has never happen before and hope in the future too.

Please call our mechanics first before heading down to our location as the site are our standby area only. All our mechanics will be running around Singapore for servicing therefore, they will not be stationary there.